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METABOLICOS

Terms of Service
Effective Date: April 5, 2026

1. Acceptance of Terms

By accessing or using the MetabolicOS application, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

The Service is operated by [MetabolicOS Company Name] ("Company," "we," "us," or "our"). We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms within the app or via email. Your continued use of the Service after changes constitutes acceptance.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using MetabolicOS, you represent and warrant that you meet this requirement.

3. Account Registration

Certain features of the Service may require you to create an account. You agree to:

4. Description of Service

4.1 What MetabolicOS Provides

MetabolicOS is a personal health tracking and management application. The Service offers:

4.2 Not Medical Advice

IMPORTANT: MetabolicOS is a health tracking and informational tool. It is NOT a medical device, and the Service does NOT provide medical advice, diagnosis, or treatment. All predictions, correlations, insights, and coaching suggestions are for informational and educational purposes only. Always consult a qualified healthcare provider before making decisions about your health, medications, diet, or exercise program.

5. Subscriptions and Payments

5.1 Free Tier

The MetabolicOS Core free tier is available at no cost and will remain free. We will never paywall basic tracking features including food logging, barcode scanning, blood pressure logging, weight tracking, water tracking, lab result entry, saved meals, data export/import, or the daily checklist.

5.2 Paid Subscriptions

Pro and Elite subscriptions are billed annually. By subscribing, you authorize us to charge your selected payment method on a recurring basis until you cancel.

5.3 Free Trials

We may offer free trial periods for paid tiers. If you do not cancel before the trial expires, your payment method will be charged. We will send a reminder before the trial period ends.

5.4 Cancellation and Refunds

You may cancel your subscription at any time. Upon cancellation:

5.5 Price Changes

We reserve the right to change subscription prices with at least 30 days' notice. Price increases will not apply to your current billing cycle.

6. User Data and Content

6.1 Your Data

You retain full ownership of all health data, food logs, lab results, and other personal information you enter into MetabolicOS. We do not claim any ownership rights over your data.

6.2 License to Operate

By using the Service, you grant us a limited, non-exclusive license to process, store, and display your data solely for the purpose of providing and improving the Service. This license terminates when you delete your data or account.

6.3 Data Portability

You may export all of your data at any time using the built-in export feature. We will never restrict your ability to export your own data, regardless of subscription tier.

6.4 Data Deletion

You may request deletion of your account and all associated data at any time. We will delete your data within 30 days, except where retention is required by law.

7. Acceptable Use

You agree not to:

  1. Use the Service for any illegal or unauthorized purpose
  2. Attempt to reverse engineer, decompile, or disassemble the Service
  3. Interfere with or disrupt the Service or its servers and networks
  4. Attempt to gain unauthorized access to any part of the Service
  5. Use automated scripts, bots, or scrapers to access the Service
  6. Upload malicious code, viruses, or harmful data
  7. Impersonate any person or entity
  8. Collect data about other users without consent
  9. Resell, sublicense, or commercially exploit the Service without written permission
  10. Circumvent any access controls or usage limits

8. Intellectual Property

The Service, including its design, software, algorithms, text, graphics, logos, and all other content created by us, is owned by the Company and protected by intellectual property laws. Third-party content (such as Open Food Facts data) is subject to its own licensing terms.

If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use that feedback without obligation to you.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. We do not warrant that the Service will be uninterrupted, error-free, or that nutritional data, predictions, or health insights will be accurate or complete.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.00.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless the Company from any claims, liabilities, damages, losses, and expenses arising out of your use of the Service, your violation of these Terms, or any health decisions you make based on information from the Service.

12. Dispute Resolution

12.1 Informal Resolution

Before filing any formal dispute, contact us at [support@metabolicos.app] to attempt informal resolution. We will make good-faith efforts to resolve concerns within 30 days.

12.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved by binding arbitration under the AAA Consumer Arbitration Rules. Arbitration may be conducted remotely at your election.

12.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

13. Governing Law

These Terms shall be governed by the laws of the State of [Your State], United States. For users outside the United States, this does not deprive you of mandatory consumer protections under the laws of your country of residence.

14. Termination

We may suspend or terminate your access at any time for violation of these Terms. Upon termination, you may request a final data export within 30 days.

15. International Users

If you access the Service from outside the United States, you are responsible for compliance with your local laws. If you are in the EEA, UK, or Switzerland, additional GDPR rights apply as described in our Privacy Policy.

16. Third-Party Services

The Service integrates with third-party services including Open Food Facts, payment processors, cloud storage providers, and AI/ML services. We are not responsible for third-party practices or availability.

17. Electronic Communications

By using the Service, you consent to receive electronic communications from us. You may opt out of promotional communications but not essential service communications.

18. General Provisions

These Terms and our Privacy Policy constitute the entire agreement between you and the Company. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not constitute a waiver.

19. Contact Information

[MetabolicOS Company Name]
Email: support@metabolicos.app
Website: www.metabolicos.app